At Have a Heart Foundation, we ensure a seamless delivery experience for all our supporters and donors.

Delivery Locations

• We ship across India.
• For international shipping, please contact us for availability and details.

Shipping Timeline

• Orders are processed and dispatched within 3-5 business days of order confirmation.
• Delivery time varies depending on the destination:
  • Within India: 5-7 business days.
  • International Orders: 10-15 business days.

Shipping Charges

• Domestic Shipping: Free for orders above ₹1,000. For orders below this amount, a standard shipping fee of ₹50 applies.
• International Shipping: Charges are calculated based on the destination and weight of the package.

Order Tracking

• Once your order is shipped, a tracking number will be sent to your registered email or phone number.

Undelivered Packages

If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange a re-delivery. Additional shipping charges may apply.

Damaged or Missing Items

If you receive a damaged package or items are missing, please notify us immediately at hahl@haveaheartldh.org with photos of the package and contents.

We appreciate your support and cooperation. For queries or assistance, contact us at +91-9915712001 or hahl@haveaheartldh.org.